LeapFrog Plumbing, Inc
Review Summary
- Mixed Reviews: Experiences range from highly positive to negative.
- Pricing Concerns: Some customers reported high costs, including excessive markups on parts.
- Quality of Work: Praised for excellent work, problem-solving skills, and quick service. However, some experienced issues like unresolved repairs and subsequent damage.
- Customer Service: Generally positive, with mentions of responsiveness, courtesy, and owner involvement. However, some customers reported a lack of communication or responsiveness.
- Reliability: Considered reliable and available by some, while others faced delays or unresolved issues.
- Specific Issues: Concerns were raised about charging for on-the-job training, and a lack of follow-up.
Reviews
View All on Google4.7
(192 reviews)
Tom Guyette
This is the second time I have used Leapfrog. My first experience was positive, but my second was not. I was charged nearly $800 for some straightforward replacements (stop valve, flapper, and fill valve) on two toilets. I emailed the owner, but he never responded. I will not use their services again.
Megan Denny
Always my FIRST choice for ANY plumbing needs. This company operates from a place of integrity, honesty, and quality of work. As we’ve all experienced in the past with OTHER plumbing companies (who literally rob you blind - I could go ON), this is NOT one of those. Leap Frog consists of a team of people you can TRUST. Leap Frog also hires GREAT technicians. And you can always get an appointment.
Morris Carey